FAQS

 

HOW DO I ORDER A BESPOKE/CUSTOMISED GARDEN BUILDING?

1. Firstly fill out the form on our bespoke webpage with as much detail as possible. 
2. If this information is enough you will then receive a quotation by email which you can accept or decline. 
3. If we require more information or a site visit we will send you an email confirming this. 
4. If you accept our quotation by email you will be prompted to pay by PayPal, you can also pay offline at our store if preferred. 
5. Once a bespoke order has reached production it cannot be cancelled or refunded. (see full terms & conditions for more information regarding cancellations)

DO YOU INSTALL GARDEN BUILDINGS PURCHASED FROM ANOTHER COMPANY?

Unfortunately No. We cannot guarantee the quality of some of the garden buildings on the market in the UK. So we will not get involved with any product other than our own.

DO YOUR GARDEN BUILDINGS COME WITH A WARRANTY?

We don't issue any formal agreement, but you are provided with a receipt & invoice and covered by UK/EU Law where standard procedures apply. What we do guarantee is if you have any problems within the first year we will inspect and repair any issues caused by natural causes.

WILL INSTALLATION HAPPEN ON THE SAME DAY AS DELIVERY?

Your delivery and installation will happen on the same day, A Second day will be required if we are also installing a base for larger buildings.

ARE ALL OF YOUR QUOTATIONS & ESTIMATES FREE.

Every quotation or estimate is free across the board for all domestic and commercial works. Fees only apply when submitting planning permission applications etc.

If you have any questions please email us

 


01843 836978

The Old Dairy, Zelia Farm, High Street, Garlinge, CT9 5NA, United Kingdom

Registered in England & Wales Company No: 07649008
VAT No: 116 8240 28


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©2020 by Albion Fencing & Construction Kent LTD.